Last updated: 16 August 2026

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These Terms & Conditions (“Terms”) apply to your use of the kekskin website and the purchase of bespoke skincare consultation services from kekskin (“we”, “us”, “our”). 

 

By booking a consultation through our Website, you agree to these Terms. Please read them carefully before making a booking.

 

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1. About kekskin

 

kekskin provides bespoke skincare consultation services. We do not sell skincare products directly through our Website. Our service consists of personalised skincare consultations and guidance based on the information provided by you.

 

Business name: kekskin

Website: kekskin.com

Email: hello@kekskin.com

Business address: Dubai

 

 

2. Our Consultations

 

Our bespoke skincare consultations are designed to provide personalised skincare guidance based onyour individual needs and concerns. Depending on the consultation purchased, this may include:

 

• Discussion of your current skincare routine

• Review of your skincare goals and concerns

• Personalised skincare recommendations

• Guidance on skincare ingredients

• Suggestions for creating or improving a skincare routine

• General advice about skincare practices

• The exact content and duration of your consultation will depend on the service you book.

 

 

3. Booking and Payment

 

When you book a consultation through our Website, you agree to provide accurate and complete information.

 

Payment must be made at the time of booking unless otherwise agreed with kekskin.

 

Prices for consultations will be displayed on the Website at the time of booking.

 

We reserve the right to change our prices at any time.

 

Any price change will not affect a consultation that you have already purchased.

 

Your booking will be confirmed once payment has been successfully received and you have received confirmation from us.

 

 

4. Providing Accurate Information

 

Our consultations rely on the information you provide.

 

You are responsible for ensuring that the information you provide to us is accurate, complete and up to date.

 

You should tell us about relevant skincare concerns, known allergies, sensitivities, current products and any other information that may reasonably affect the recommendations provided. 

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We cannot accept responsibility for problems arising from inaccurate, incomplete or withheld information.

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5. Medical Disclaimer

 

kekskin consultations provide general and personalised skincare guidance and are not medical consultations.

 

We do not diagnose, treat or prevent medical conditions unless specifically qualified and legally authorised to do so.

 

Our recommendations should not be considered a substitute for professional medical advice.

 

If you have a persistent, severe or concerning skin condition, or believe that you may have a medical condition affecting your skin, you should seek advice from an appropriately qualified doctor,dermatologist, pharmacist or other healthcare professional.

 

If you experience a significant reaction to a skincare product, stop using the product and seek appropriate medical advice.

 

 

6. Product Recommendations

 

Although kekskin does not sell skincare products, our consultations may include recommendations or suggestions relating to products, brands, ingredients or skincare routines.

 

Any product recommendation is provided based on the information available to us at the time of your consultation.

 

We do not manufacture or supply products recommended during a consultation unless expressly stated otherwise.

 

You are responsible for checking product ingredients, instructions and suitability before purchasing or using any recommended product.

 

You should also carry out any patch testing recommended by the product manufacturer.

 

 

7. Consultation Appointments

 

You are responsible for attending your consultation at the agreed time.

 

If you need to change your appointment, please contact us as soon as possible.

 

Requests to cancel or rearrange appointments are subject to our Refund & Cancellation Policy.

 

If you fail to attend your appointment without providing reasonable notice, we may treat the consultation as a missed appointment and the consultation fee may not be refundable.

 

 

8. Cancellation and Refunds

 

Our cancellation and refund terms are set out in our separate Refund & Cancellation Policy.

 

Nothing in these Terms is intended to limit or remove any statutory rights you may have under UK consumer law.

 

 

9. Your Right to Cancel

 

Where applicable, UK consumers may have statutory cancellation rights when purchasing services online.

 

If you ask us to begin providing your consultation service during the statutory cancellation period, you may be required to pay for services provided before cancellation.

 

Further information is provided in our Refund & Cancellation Policy.

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10. Intellectual Property

 

All content on the kekskin Website, including text, graphics, logos, images, branding, consultation materials and other content, is owned by or licensed to kekskin unless stated otherwise.

 

You may use information provided to you during your personal consultation for your own personal skincare purposes.

 

You must not reproduce, distribute, publish, sell, copy or commercially exploit kekskin’s consultation materials or other intellectual property without our written permission.

 

 

11. Website Use

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You agree to use our Website lawfully and responsibly. You must not:

 

• Use the Website for fraudulent or unlawful purposes

• Attempt to gain unauthorised access to our systems

• Interfere with the operation or security of the Website

• Copy or reproduce Website content without permission

• Upload malicious software or harmful material

• Use our Website to impersonate another person or organisation

 

We reserve the right to restrict or terminate access to the Website where we reasonably believe these terms have been breached.

 

 

12. Website Availability

 

We aim to keep our Website available and functioning correctly, but we do not guarantee that it will always be available, uninterrupted or free from errors.

 

We may temporarily suspend or modify the Website for maintenance, security, updates or other operational reasons.

 

 

13. Limitation of Liability

 

To the extent permitted by law, kekskin will not be responsible for losses arising from:

 

• Your failure to follow skincare guidance or product instructions

• Your failure to disclose relevant information

• Your use of products recommended during a consultation

• Reactions or outcomes resulting from products purchased independently from third parties

• Inaccurate information provided by you

• Events outside our reasonable control

 

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.

 

 

14. Results

 

Skincare results vary from person to person.

 

While we aim to provide recommendations that are appropriate to the information you provide, we cannot guarantee a particular skincare outcome or result.

 

Individual results may be affected by factors including skin type, lifestyle, product formulation,consistency of use and individual sensitivities.

 

 

15. Privacy

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We collect and process personal information in accordance with our Privacy Policy.

 

By using our Website or booking a consultation, you acknowledge that your information will be handled in accordance with our Privacy Policy.

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16. Cookies

 

Our Website may use cookies and similar technologies.

 

Information about the cookies we use and how you can manage your preferences is provided in our Cookie Policy.

 

 

17. Third-Party Links

 

Our Website or consultation materials may contain links to third-party websites, products or services.

 

These links are provided for convenience or informational purposes.

 

kekskin is not responsible for the content, availability, security or privacy practices of third-party websites.

 

Any purchase you make from a third party is subject to that third party’s own terms and conditions.

 

 

18. Changes to These Terms

 

We may update these Terms from time to time.

 

Any changes will be published on this page with a revised “Last updated” date.

 

The Terms that apply to your purchase will generally be the Terms in effect at the time you make your booking.

 

 

19. Governing Law

 

These Terms are governed by the laws of England and Wales.

 

If you are a consumer, you will also retain any mandatory rights and protections provided to you under the laws that apply to you.

 

Any disputes will be subject to the jurisdiction of the courts of England and Wales, unless applicable consumer law provides otherwise.

 

 

20. Contact Us

 

If you have any questions about these Terms & Conditions, please contact:

 

kekskin

Email: hello@kekskin.com

Website: kekskin.com

Address: Dubai, UAE

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